Refund Policy

Louis Digital Solutions

Last updated: 10/06/2026 (D/M/Y/)

Thank you for purchasing from Louis Digital Solutions.

This Refund Policy explains how refunds are handled for our digital products, downloads, guides, workbooks, prompt packs, templates, and related digital resources.

Please read this policy carefully before making a purchase.

1. Digital Product Nature

All products sold by Louis Digital Solutions are digital products unless clearly stated otherwise.

This means that no physical item will be shipped.

After purchase, you may receive access through:

●     a download link

●     an email

●     a checkout confirmation page

●     a customer account

●     a digital delivery platform

Because digital products can be accessed, downloaded, copied, or used immediately after purchase, refunds are handled differently from physical products.

2. General Refund Policy

Due to the digital nature of our products, all sales are generally final once the product has been delivered, downloaded, accessed, or made available to you.

We do not offer refunds simply because:

●     you changed your mind

●     you no longer want the product

●     you purchased the wrong product by mistake

●     you did not use the product

●     the product did not meet personal expectations

●     you expected a different outcome or result

However, we want to be fair and helpful. If there is a genuine issue with your order, please contact us and we will review your request.

3. EU Right of Withdrawal

If you are a consumer in the European Union, you normally have a 14-day right of withdrawal for online purchases. However, for digital content that is not supplied on a physical medium, this right can be lost when the consumer gives prior express consent for immediate delivery and acknowledges that the right of withdrawal is lost once delivery begins.

Because our digital products may be delivered immediately after purchase, you may be asked at checkout to confirm that:

1. you agree to receive immediate access to the digital product; and

2. you acknowledge that you lose your right of withdrawal once the digital content is delivered.

If you provide this consent and the product is delivered immediately, your purchase is generally non-refundable, except where required by law or where we decide otherwise at our discretion.

4. When a Refund May Be Considered

We may consider a refund in limited situations, including:

●     you were charged more than once for the same product

●     you purchased the same product twice by accident

●     you did not receive access to the product due to a technical issue

●     the download link or access link does not work and we cannot fix it

●     you received the wrong product

●     there is another clear issue with your order

Refunds are reviewed case by case.

Submitting a refund request does not guarantee that a refund will be approved.

5. Technical Issues

If you experience a technical issue accessing your product, please contact us first.

We will make reasonable efforts to help you access your purchase.

Before requesting a refund, please check:

●     whether the payment was completed successfully

●     whether the confirmation email went to your spam or promotions folder

●     whether you used the correct email address at checkout

●     whether your internet connection or device settings are blocking the download

If we are unable to provide access after reasonable support, we may issue a refund.

6. No Results Guarantee

Our products are educational and informational.

We do not guarantee specific results, income, personal transformation, business success, or any particular outcome.

Refunds will not be provided solely because you did not achieve a specific result after using the product.

Your results depend on your personal situation, decisions, effort, consistency, experience, and other factors outside our control.

7. How to Request a Refund

To request a refund review, contact us at:

info@louisdigitalsolutions.com

Please include:

●     your full name

●     the email address used at checkout

●     order number, if available

●     purchase date

●     product name

●     reason for your request

●     screenshots or details if there is a technical issue

We may ask for additional information to review your request.

8. Refund Review Period

We aim to review refund requests within a reasonable timeframe.

If your refund is approved, it will usually be processed through the original payment method.

Please note that payment providers and banks may take additional time to process the refund.

9. Chargebacks and Payment Disputes

If you have an issue with your purchase, please contact us first so we can try to resolve it.

Starting a chargeback or payment dispute without contacting us may delay the resolution process.

We reserve the right to provide evidence of product delivery, access, download, communication, and checkout consent to the payment provider where necessary.

10. Changes to This Refund Policy

We may update this Refund Policy from time to time.

The latest version will always be available on this page. The “Last updated” date at the top of this policy shows when it was most recently revised.

11. Contact Us

If you have any questions about this Refund Policy, you can contact us at:

Louis Digital Solutions

 Email: info@louisdigitalsolutions.com

 Website: louisdigitalsolutions.com

 Location: The Netherlands